A 99.9% Server Uptime
Our website hosting platform is based on a reliable, top–of–the–line hardware architecture and a heavily modified Linux distro. That’s why, irrespective of what your web site is, or how many site visitors you’ve got, or even in case there’s a DoS attack, our physical machines will remain up and your websites will remain accessible online.
All our website hosting plans plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on world–class hardware parts fabricated by Juniper. Moreover, on every router, we’ve configured a firewall with an elaborate algorithm to help sift all shady requests.
As a result, in each of our data center facilities – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your cash at stake, you can’t feel truly secure. This is exactly why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel content with our web hosting service or in case you would like to get an even more robust hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – you will get your money back in full, without any obscure costs or repayment taxes.
24/7 Technical Support
We have conscientiously hand–picked each individual member of our 24x7 support staff to ensure that we can provide the best possible tech support service you can possibly get. Each one of our technical support engineers has lots of years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they are available to you 24x7x365 – you’ll be able to call them at any time and they will respond to you as quickly as possible.
Their average support ticket response time is just twenty minutes, while with other web hosting vendors you have to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be answered in under one hour.