Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center incorporated into our Control Panel. It includes an extensive knowledgebase with frequently asked questions and in–depth educational articles compiled by our skillful client support staff.

  • Top quality support service
  • Tutorial Video Clips

  • If you prefer to see how an action is accomplished or how a problem is dealt with, rather than just reading about it, then examine our compilation of educational video tutorials. They cover many different topics and will help you swiftly understand how to work with the Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 technical support service and a 60–minute response time guarantee. Our proficient customer service technicians will be available to you 24/7 to reply to your questions and to deal with any problem that you might face. Just open a support ticket from the Help section and we’ll respond without any delay at all.