• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to giving a swift and proper solution to every trouble ticket posted by a client. Our professional tech support staff representatives will examine your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, the average trouble ticket response time has proved to be 20 minutes.

  • Top quality support service
  • An Outstanding Customer Support Service

  • Each member of our customer support staff has several years of experience in the website hosting plans sector and almost all of them have been with us for at least 5 years. They all are prepared to reply to all your questions in the most professional way possible.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • Included in the Control Panel is an easy–to–navigate Help Center, which includes different information sources. You can browse through a constantly updated knowledgebase featuring web hosting account management articles and site management articles, watch the step–by–step video tutorials or browse the F.A.Q. database.