Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our website hosting plans packages, which means every single advice request you submit is going to be responded to in only one hour maximum. Our support staff members are educated to instantly solve any case and to present you with reasonable information on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any issue you have got relating to Niaguis Web Solutions’s products and services. We now have employees on duty all the time to provide you with help at any time necessary. You’ll be able to the ticketing system or send us an e–mail any time, or grab the phone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guide while performing tasks within the Control Panel, you’ll be able to always click on the Help key and find your question in the set of articles that will show up. We have also turned most of the content articles into videos. The collection of videos will show up if you select the Videos button located on the top right.