Q: What does the website migration service entail? Will my site be secure?
A: The website migration service that we are offering is free (to a certain extent). We’ll move your web site(s) to our high–end cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can result in lost information and undesired downtime. This is why we’ll perform all that for you at no cost!We’ve got highly competent administrators whose only task is to make sure that your web site functions precisely as it did on your old hosting platform. The administrators are well–versed in transferring custom–made web sites, as well as web sites that are based upon well–known web applications like Joomla™ and WordPress.
Q: Web site migration seems like a lot of work. How much time can it take?
A: While we can’t give you an exact time interval, since there are many factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will try our very best to transfer your site within 48h, and in certain cases – within 24h (in case the website content is not very large).
Q: Do you require something from me before you start transferring my site?
A: Yes. We’ll need to have the name of the website that you’d like us to move. We will also need a way to access your current hosting account so that we can get the content associated with your site.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my website be offline during the transfer?
A: Your site will work exactly like it did before with your previous web hosting provider. As soon as we have finished the migration, your website will be configured to work on our hosting platform and we will alert you to preview it. If it is working properly, all you will need to do is update the name server resource records pertaining to your domain. Your website will be migrated over to us without any downtime whatsoever.
Q: Will my present hosting provider have to do anything?
A: While we migrate your website content, your web hosting provider will not be aware of the migration at all. We will never touch base with them in any way.
Q: Which web hosting providers can you migrate data from?
A: Yup. We support all conventional Linux–based hosting platforms. We do not support Windows–based hosting platforms, because we do not offer Windows web hosting services ourselves.Furthermore, we do not support proprietary web site building and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.